It is just not possible in business (or in life) to do things perfectly 100% of the time. I don’t know anyone who does. So how do you handle a huge mistake without losing your following or your audience’s faith in you?
I’ve made mistakes in my business, and one of them happened years ago when I was hosting my first large scale launch with webinars. I had been giving webinars for a while and I always went through a protocol before each webinar to make sure everything was running smoothly.